Cookie Policy

Cookie Policy

Who are we and what do we do with your personal data?

Swarm Markets S.r.l., with registered office in 20121 Milano, Via del Lauro n. 9 (hereinafter the “Data Controller”), as Data Controller, is concerned about the confidentiality of your personal data and to guarantee them the necessary protection from any event that may put them at risk of violation.

We’ve written this cookie policy to inform you how we use “cookies” (“Cookies”) and similar technologies on our website at https://docs-it.swarm.com ("Website”) and to assist you in making informed decisions when browsing our Website. Please take a moment to read and understand this cookie policy, which should be read in conjunction with our privacy policy https://docs-it.swarm.com/about/terms/privacy.

You can contact the Data Controller at privacy-it@swarm.com.

What are Cookies and for what purposes they can be used

A Cookie is a small text file created by some websites on the user’s computer when he accesses a particular site, with the purpose of storing and transporting information. Cookies are sent from a web server (which is the computer on which the visited website is running) to the user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and stored on your computer of the latter; they are then sent back to the website at the time of subsequent visits.

Some operations could not be performed without the use of Cookies, which, in some cases, are therefore technically necessary. In other cases, the site uses Cookies to facilitate navigation by the user or to allow them to take advantage of services specifically requested.

Cookies can remain in the system even for long periods and may also contain a unique identification code. This allows sites that use them to keep track of the user’s navigation within the site itself, for statistical or advertising purposes, that is, to create a personalized profile of the user to starting from the pages that the same has visited and then show him and/or send him targeted advertisements (so-called Behavioural Advertising).

Which cookies are used and for what main purpose

We use the following types of Cookies across our Website:

Analytics and Performance

Analytics Cookies provide information about the website’s metrics, such as the number of visitors the site gets and which features of a website are most popular. We use this information to improve the Website and our services. In general, the use of this type of Cookie does not require the collection of your consent.

Essential Cookies

Essential Cookies are those Cookies which are essential for the operation of a website, such as login Cookies. The use of this type of Cookie does not require the collection of your consent.

Functionality Cookies

These Cookies recognise you when you return to a website, they remember your preferences and they provide personalized features.

They’re also used to personalize your interaction with social media, such as Twitter, Facebook and TikTok. Such Cookies recognise users of those social media sites when you view social media content on the website. They also allow you to quickly share content across social media, through the use of simple “sharing” buttons. Some websites may also contain features that enable you to use your social media account to sign in and create/maintain an account with the website you are visiting and to enable the website operator to store your content. This involves the use of cookies.

The use of the aforementioned Cookies requires the prior acquisition of your consent pursuant to Article 23 of Legislative Decree 196/2003 and the provisions of EU Regulation 2016/679. The Website acquires the aforementioned consent in compliance with the regulations in force through the banner that appears on the first visit to the Website itself. The consent can be revoked at any time. The denial of consent to the use of Functionality Cookies will not interfere with the possibility of accessing the Website, except for the impossibility of accessing those functions or content that make use of said Cookies.

Targeting Cookies

Targeting Cookies (also known as advertising Cookies) deliver adverts that are tailored to you and your interests. They are also used to limit the number of times you see an advertisement on a website and help measure the effectiveness of advertising campaigns.

They remember that you’ve visited a website and this information is shared with other organizations, such as advertisers.

The use of the aforementioned Cookies requires the prior acquisition of your consent pursuant to Article 23 of Legislative Decree 196/2003 and the provisions of EU Regulation 2016/679. The Website acquires the aforementioned consent in compliance with the regulations in force through the banner that appears on the first visit to the Website itself. The consent can be revoked at any time. The denial of consent to the use of Targeting Cookies will not interfere with the possibility of accessing the Website, except for the impossibility of accessing those functions or content that make use of said Cookies.

The below table details the Cookies currently in use. We update this cookie policy as required, to ensure we’re transparent about our use of Cookies. We recommend you to regularly check this table and the cookie policy generally.

Name

Type

Expiration

Description

Edgetag

Targeting

Synchronizes users across web properties and consolidates cookie preferences.

Sendinblue

Targeting

2 years

This is a marketing company which provides software platform service for businesses.

Twitter Advertising

Targeting

The data will be deleted as soon as they are no longer needed for the processing purposes.

This is an advertising service.

Twitter Conversion Tracking

Targeting

The data will be deleted as soon as they are no longer needed for the processing purposes.

This is a conversion tracking service.

adsrvr

Targeting

The data will be stored no langer than 3 years.

This service allows the opt-out of cookies.

Google Tag Manager

Functional

The data will be deleted as soon as they are no longer needed for the processing purposes.

This is a tag management system. Via Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes of other tools are integrated via the Google Tag Manager. The Tag Manager allows to control when a particular tag is triggered.

Gravatar

Functional

This is a service that provides avatars to internet users leaving comments on webpages.

The Graph

Functional

The data will be deleted as soon as they are no longer needed for the processing purposes.

The Graph is an indexing protocol for organizing and accessing data from blockchains and storage networks.

Thirdweb

Functional

The data will be deleted as soon as they are no longer needed for the processing purposes.

A service to simplify the process of building decentralized applications on the blockchain.

Cloudflare

Essential

The data will be deleted as soon as they are no longer needed for the processing purposes.

This is a service providing increased security and performance for websites. Cloudflare offers for example a content delivery network („CDN“) to improve the loading times of the website. The use of a CDN enables the user to make content available for retrieval more quickly with the help of regionally or internationally distributed servers.

Fontawesome

Essential

The data will be deleted as soon as they are no longer needed for the processing purposes.

This is a font and icon toolkit service.

Usercentrics Consent Management Platform

Essential

The consent data (given consent and revocation of consent) are stored for one year. The data will then be deleted immediately.

This is a consent management service. Usercentrics GmbH is used on websites and apps as a processor for the purpose of consent management.

Zendesk

Essential

The data will be deleted as soon as they are no longer needed for the processing purposes.

This is a customer relationship management service.

cloudfront.net

Essential

The data will be deleted as soon as they are no longer needed for the processing purposes.

This is a content delivery network provided by Amazon. The use of a CDN enables the user to make content available to you for retrieval more quickly with the help of regionally or internationally distributed servers. When you access this content, a connection is established between you and the respective servers of the CDN, whereby personal data may be transmitted.

gstatic.com

Essential

Requests for CSS assets are cached for 1 day, font files are cached for one year. Some information retained until removed by the user, some expires after a specific period of time, some is retained until the user's Google Account is deleted.

This is a domain used by Google to off-load static content to a different domain name in an effort to reduce bandwidth usage and increase network performance for the end user.

reCAPTCHA

Essential

Data will be deleted as soon as they are no longer needed for the processing purposes.

This is a service that checks whether data is entered by a human or by an automated program.

Blotout

Analytics and Performance

Data will be deleted as soon as they are no longer needed for the processing purposes.

Blotout Analytics is a first-party analytics platform that provides data on user behaviour to help improve our service.

How can you disable and delete Cookies?

You can change your mind about our use of non-essential Cookies by simply changing your consent settings in the Data Controller Cookie banner. Alternatively, you can amend your browser settings to automatically determine Cookie settings on your behalf.

Below is the path for managing and, if necessary, deleting cookies from the following browsers:

Internet Explorer: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies.

Safari: https://support.apple.com/.

Chrome: http://support.apple.com/kb/PH19255?hl=en-IT&hlrm=en&hlrm=en.

Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cooki e.

Please be aware that disabling browsing Cookies or functionality Cookies may cause an unsatisfactory functioning of the websites and/or limit the service offered by the Data Controller.

How we process your data

The processing of personal data is carried out through IT procedures by specially authorized and trained internal subjects. They are allowed access to your personal data to the extent and within the limits in which it is necessary for the performance of the processing activities that concern you.

The Data Controller periodically checks the tools through which your data are processed and the security measures provided for them, of which it provides for constant updating; checks, also through the subjects authorized to process, who are not collected, processed, stored or stored personal data whose processing is not necessary; verify that the data is stored with the guarantee of integrity and authenticity and their use for the purposes of the treatments actually carried out.

Where we process your data

The data is stored in computer and telematic archives located within the European Union.

The Data Controller guarantees compliance with appropriate security measures, for more information you can write to privacy-it@swarm.com.

How long do we process your data?

We invite you to read the terms of retention of personal data as indicated in the table above.

What are your rights?

At any time, free of charge and without special charges and formalities for your request, you can:

  1. obtain confirmation of the processing carried out by the Data Controller;

  2. access your personal data and know its origin (when the data are not obtained from you directly), the purposes and purposes of the processing, the data of the subjects to whom they are communicated, the period of retention of your data or the criteria useful to determine it;

  3. update or rectify your personal data so that they are always accurate and accurate;

  4. delete your personal data from databases and/or archives, including backups of the Data Controller, if, among others, they are no longer necessary for the purposes of the processing or if this is assumed as unlawful, and always if the conditions provided for by law are met; and in any case if the processing is not justified by another equally legitimate reason;

  5. limit the processing of your personal data in certain circumstances, for example where you have challenged its accuracy, for the period necessary for the Data Controller to verify its accuracy. You must be informed, in a reasonable time, even when the suspension period has been completed or the cause of the limitation of processing has disappeared, and therefore the limitation itself is revoked;

  6. obtain your personal data, if received or processed by the Data Controller with your consent and/or if their processing takes place on the basis of a contract and with automated tools, in electronic format also in order to transmit them to another data controller.

The Data Controller must proceed in this sense without delay and, in any case, at the latest within one month of receiving your request. The deadline may be extended by two months, if necessary, taking into account the complexity and number of requests received by the Data Controller. In such cases, the Data Controller, within one month of receiving your request, will inform you and inform you of the reasons for the extension. To exercise your rights, write to privacy-it@swarm.com.

How and when can you object to the processing of your personal data?

For reasons related to your particular situation, you can object to the processing of your personal data at any time if it is based on legitimate interest, by sending your request to the Data Controller at the following address: privacy-it@swarm.com.

You also have the right to delete your personal data if there is no legitimate reason prevailing from the one that gave rise to your request.

Who can you file a complaint with?

Without prejudice to any other administrative or judicial action, you can file a complaint with the competent supervisory authority or the one that carries out its duties and exercises its powers in Italy where you have your habitual residence or work or if different in the Member State where the violation of Regulation (EU) 2016/679 (GDPR) took place.

Last updated